It is possible to cancel an order in the following ways:

1. Send an email notifying the cancellation of the order before proceeding with the payment.

2. For paid orders that you want to cancel, send an email with the reference and order date.

3. For orders already shipped, it is possible to return the goods, provided they are undamaged from the packaging, without any reason within 8 working days of receipt of the same, net of shipping costs

4. For returns of goods considered non-compliant, send an email indicating the reference and order date, and details of the problems encountered. Requests not exceeding 30 working days from the receipt of the goods will be accepted.

For communications please use the email in the footer, or the appropriate contact form.

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